Motel 6 Sucks Customer Reviews and Feedback
Motel 6 is a privately owned hospitality company with a chain of budget motels in the United States and Canada. Motel 6 also operates Studio 6, a chain of extended-stay hotels. The hotel brand is owned by The Blackstone Group, which established G6 Hospitality as the management company for Motel 6 and Studio 6.
Motel 6 is disappointing and needs a serious update, claims Austin on tripadvisor.com
"Everything is old, breaking down, and dirty. In my room, there was water damage on the ceiling, mold in the bathroom, and the countertop is broken. The beds are cheap and uncomfortable. There are holes in the curtains and bedding. It is located in a very sketchy neighborhood with signs on property that say we are not responsible for stolen items. It is also conveniently located right next to the railroad tracks where the trains blow there whistle all night and keep you from sleeping. Spend your hard-earned money elsewhere. This place was a terrible disappointment and I will never stay here again."
Current Employee - Front Desk Clerk/Night Auditor says"No benefits at all what so ever not even a discount for rooms"
Former Employee - Housekeeper says"Toxic Environment, narcissistic manager, unrealistic expectations, thrown under the bus by management"
Former Employee - Guest Service Representative says"You will deal with criminals who threaten you regularly. I had to call the cops twice a month due to instances occurring. Upper management did not seem to care when employees would physically fight or threaten each other. It's a dead end job."
Former Employee - GSR says"The company is one sided. They do not support the employees. Only the managers(even when wrong)."
Former Employee - General Manager says"Low pay and shrinking company"
says"The most unethical company I’ve ever worked for. Hopefully the masses read this review and stay away. They are selling a majority of the properties to foreign investors and destroying everyone in their path. The investors are the worst choice to drive the business as they don’t follow labor laws and the tax law. The government needs to shut this company down. Crime ridden properties and dangerous guests plague this business. The directors are nothing short of pathetic pathological liars and HR is dysfunctional at best. The company thrives on false reviews. They only care about profits and not the people that create it. I can’t say enough to stay away as a future employee and future guest. Their time will come when karma will pay them a visit. They expect you to work 60 hour work weeks and pay you for only 40 and threaten you if you don’t."
Former Employee - Laundry Attendant says"the people are rude and picky"
Former Employee - Night Auditor/Front Desk Agent says"Worked there 13 years without means for advancement. 1'st told, bec. of 1 mistake I had in past. Then told to call Human Resources, whose phone just rang and rang. No way to leave msg. After 13 YEARS!, I was fired when new mgr came in, wanted her own staff and fired all FD staff there when she got there; letting HER new employees break rules left and right (ie: guys wearing blue jeans, earrings, and visible tatoos."
Former Employee - Night Auditor says"Management doesn't care about their employees and makes up excuses just to cover themselves. Dangerous place to work and management could care less about your safety."
Former Employee - Anonymous Employee says"Management needs to rethink how to treat employees."
Housekeeping (Former Employee) says"Every one that worked there was very rude, there was no structure to the workplace. Boss was innappropiate. Were not professional at all. On days where short staffed, could not get any help."
Housekeeper (Current Employee) says"Management is a choke she’ll work you like salve disrespect her employees like it’s a thing to do worst place ever she doesn’t know how to work in a hospitality setting"
Housekeeper (Former Employee) says"Nothing to say, not a good place to workThey don't care about their employees and overwork certain employees and baby certain employees really fair place to workManager awesome gm bipolar."
Auditor, Front Desk Clerk (Former Employee) says"Stressful compromising unsecured . The place stinks like weed. Has fire hazards every. Owner never keep word. Does not apply by the law. DiscriminateNothingBad place to work"
Housekeeper (Former Employee) says"Don't work there it sucks and they will treat u like shitanf make u feel like u don't want to be there cause the mangers think that they r better than u nonThey will say that u dont work hard enough"
Housekeeping (Current Employee) says"The head housekeeper is really cool. She seemed like she would work hard at making you succeed. The female manager there was just horribly rude and was in a massive power trip at a job that she was probably only making a dollar an hour more than you were. This was downtown location. Expect a lot of homeless people walking around and drug dealers hanging around. You’ll find needles in the room and you have to be very careful when removing the linen from the beds. The maintenance guy was super nice liked the main staff. I just did not get paid enough to risk getting AIDS or Hep C from getting stuck with a needle. The guests some were amazing but most seemed rude as can be. A lot of guests were junkies or homeless people who got enough money saved up for a night to stay there. If you’re not use to that type of environment you will not like it and not feel safe working there mainly because of the guests and drug dealers that hang around. Breaks long as you can get done on timeAtmosphere in general not a safe place."
Property Manager - California (Former Employee) says"I have been a front desk person and a manager with Motel 6. There is no work/life balance. you are there when needed. Scheduling varies weekly. Compensation is a joke. No incentive plans for employees and starting pay is awful, leading to poor employees. Thanks to Latinos, we get the rooms cleaned and maintenance free. Job security is non existent. The security department of Motel 6 is totally out of control because of their leader. Since I was a manager I had an opportunity to talk to a minimum of 50 managers throughout the company. The overall attitude is "I'm looking for another job - I will keep this one until I find one". Job culture doesn't exist. I am not a disgruntled "ex" employee. Just stating the facts because you asked."
Maintenance Technician (Former Employee) says"Human trafficing, prostitution, drug deals in parking lot, gun shots. One guest fired thru the wall almost hitting another guest. Corp only thinks about money. Staff saftey is non exisitant. They openly lie to you. If they hurt you they will fight you for workmans comp. No support. New owners are slum lords from california. Pay is ridiculous. Worst job by far i ever had. This happens daily, police there almost every day, managment does nothing to rectify this as long as you can pay for a room. Previous manager was good but he got moved to the springs.Horrible nasty place to work."
Front desk clerk (Current Employee) says"I love where I work and I love what I do, but the people that my job or sheisty and very conniving. They do everything negative up under the sun it could be a better place if everybody was doing what they were supposed to doThe pros are I love my job and I love what I doEverything about this place could be better"
Customer Service Representative (Former Employee) says"The manager likes to pick and choose which policies to follow. He didn’t want to get security on the white lane lot. So he would have me go out on property and leave the front closed. I ended up being assaulted and jumped. The only thing my manager cared about was “getting a police report because corporate will ask him what happened” after a couple of more assaults on staff members he got one. Also a lot of roaches in roomsGot paid sometimes on time.Manager is sleepy and sometimes won’t even pay you on time"
Front Desk Receptionist/Housekeeper (Former Employee) says"I had a horrible experience here. The manager was constantly treating her employees poorly and always played favorites. She would make the Hispanic employees feel unappreciated. Even though that's most of her employees. Would never work for her or this company again. They don't do anything about the Hotel Managers treating others poorly"
Guest Service Representative (Former Employee) says"Within 3 months of being hired I was robbed at gunpoint in my lobby at 6 in the morning-after the incident I asked for increased security as my location only had security Friday/Sat from 10p to 6:30am (security guards always left at 5:45-6 am anyways) and the company “assured” me that they would be implementing mon-sun security; they never did- people stole from employees and guests and no one ever did anything about it."
Motel 6 (Former Employee) says"They treated me horrible to much favoritism with the pay and pay checks and hours the one in del city Oklahoma off the highway is very nasty and very very unprofessional"
Guest Service Relations (Former Employee) says"Very unorganized. Unfair pay. Bad communication. Workers are harrased verbally, physically. Also sexually. Manager is only nice when your overworking for low pay. Front desk has been robbed. Clerk teeth were knocked out. Not a safe Job"
Front Desk Receptionist (Former Employee) says"Terrible experience. The manager that was working when I was there was rude and did nothing to help his employees. I do not miss this job and would never think about going back to it. They do not seem to care about the safety of their staff and think they can speak to them how ever they like. This was my worst experience with a job."
Housekeeper (Former Employee) says"You could only have a break if you smoked, there were no set breaks, you were expected to clean up to 30 rooms alone some days, you work alone, most roo.s have double beds that's up to 60 beds, you go home when your rooms are done which means you could be there all day. If you call in sick you have co workers bugging you to come in. Unprofessional place full of rumours and gossip."
Guest Service Representative (Former Employee) says"As long as you were there and you didnt not M have an out side life you was good but soon any would try to take vacation or any thing else dont because they was not allowing that to n.v happen at allJust read aboveJust read above"
Housekeeper (Former Employee) says"Place was unprofessional. I wouldnt go back, but that's me. It's not an environment I want to be in. ..............................................."
Guest Service Representative (Former Employee) says"I wouldnt recommend motel 6 their rooms are disgusting you know how many bodys I've seen at the mcdowell and 51st location slot of overdoses and management was a joke the gm and I only seen each other 4 times in the 4 months I worked there....one girl was hired and only stayed a week..."
Front Desk Agent,supervisor (Current Employee) says"The owner is a thief and a liar. He is all about telling you how great he is and how rich he is but can not pay his staff. The owner treato females like they are second class citizens. Do not work for david aucoin ever."
Monica Marsing says"We stayed at motel 6 in Rigby this is the second time of bad experience the first time there was human fecies on the sheets and they wouldn't clean the rooms because it was a Sunday. This second time it was they said we harassed other people when we didn't even talk to anyone at all and were gone all day we paid three days in advance and they kicked us out no money back no nothing. I wouldn't have even gave one star but I had to to do a review. This motel is ram by corrupt mormons"
Chelsea Valenzuela says"If I could give this hotel a zero star I would. The beds are not the sizes they show, they have nothing in the rooms (towels, soap, bedding). The staff is not pleasant to speak with."
Landon Neustadt says"Lousy tv and internet connection unsatisfactory response from staff. Over a week with no resolution Pismo Beach facility. I guess they feel we are at there mercy"
Shelly Cuff says"My husband and I stayed at the Motel 6 in Gulfport MS off HWY 49 and we was very disappointed no trash can in the room only one pillow on the bed room looked terrible and I saw bugs in the bathroom it totally sucked will not recommend them our 2nd time at this hotel"
Theresa says"Stopped in at the motel6 in lumberton NC. Should have looked at the room before booking. Was very tired so just did it.. I open the door. Right away I see cigarettes burns in the top bed cover. More on the second cover. During the night I went to the bathroom. Some small bugs and a roach greeted me. The rest of the night was shot. Very noisy too. Too close to the highway where truckers ran all night. Please keep in going..don't stop here.. Can't they afford to spray the bugs and get some clean covers??"
Lisa Foster says"Public health warning: Do not stay at Motel 6 I-64 West in Richmond, VA. The entire front desk staff and all of hospitality do not follow Virginia mask mandates in a global pandemic! I cancelled my second night there because of this. Absolutely appalling. Plus, they gave me a lot of back talk when I asked them to book me in the original nonsmoking room I had booked (they put me in smoking!). I will never stay at a Motel 6 again. Beyond disgusted and horrified."
Susan Stevens says"I really wanted to give the Motel 6 in Palestine, TX a minus star review, but couldn't get that option so was forced to give them 1 star. Here's why I say minus! #1. Starting at approx. 2 am doors started slamming from other rooms and woke us up (local bars closing?). #2. At approx. 4 am on the Saturday morning that were there we were again awakened by a trash truck banging and picking up the trash. This should have been done during daylight hours. #3. The bed was extremely uncomfortable. #4. At approx. 5 am loud music was coming from the next room over. Called the front desk and the person on duty seemed not to care at all and said there wasn't anyone there to check it out. No consideration about us at all. #5. Decided to give up trying to rest. Guess what... tried to take a shower and the shower did NOT work. All in all a horrible experience and a total waste. We go to Palestine, TX periodically, but rest assured... we will NEVER stay at Motel 6 again! Had better service and facilities camping at the state park and at a much more resonable rate."
Ashley Owen says"Don’t stay here! Dirty, hair everywhere on bed, pillows, bathroom floor sink, showers and towels. Pillow cases and sheets are stained and has cigarettes burns in them, towels are small and stained, bed is filthy, no comforter, no shower products, rooms are small and paper thin walls. Staff is always outside smoking. Doors on side aren’t locked so anyone can walk on in. If you aren’t staying on the top floor then it will sound like the people above you are about to fall through the ceiling. Doors on the side aren’t locked and anyone can walk on in, and as a female staying here on a business trip I felt unsafe. Worse hotel stay of my life."
George jamack says"I stay frequently as it's close to work and each time there seems to be an issue with a room. A leaky sink,the tv don't work,wifi goes out quite a bit,the laundry machines are out of order,etc.,etc.etc.👿 Everytime,the result is just move to another room. It's inconvenient to get set up then have to move. They tell me because of covid.It's ridiculous.👿 Place is falling apart but,I guess not important? I've had to sign a few maintenance forms as well. The location: 825 E Dania beach blvd. Dania Beach,FL.33004"
Sandra Booth says"Ocean Springs, Ms Motel 6 is horrible! Checked in was there long enough to put my stuff in the room. Went next door to my doctors office office to have a medical procedure done, came back to lay down had to wipe the toilet seat off to use it, there was hair on the sheets, water coming through the wall and tiny roaches on the floor. The clerk asked me to wait while she looked for the manager to give me a refund. I just had a minor back surgery. Oh, and a dog barking across the hall! Needless to say I didn’t get my money back and will never stay at another motel 6!!"
Aaron Wilkins says"1 star. There lucky they got that. This place should be called DIRTBAG HAVEN. Do not bring women or children around this motel. It's run on drugs & nasty whores."
Katie Wink says"I stayed at the Midvale, UT #476 motel. It was sparse, but clean. Patty checked us in and went beyond service to help us. Way to go Patty..."
Landon ⚔️ Bellamy says"im at a motel 6 thats p much a drug den. Cops every night taking someone away. like 3 mosquitos per 10 ft in victor… https://t.co/PkaESxpUkx"
❌TRUMP/PENCE❌?? MUSICIAN ?? CONSERVATIVE ?? says"Since my GF is a high school teacher and in week 2 I’m hanging back just to be safe. Can’t wait til vaccine/numbers… https://t.co/oNMUWDHaO0"
Baltic Herring ??? says"RT @TheRISEofROD: For the record... I wouldn't care if Trump got caught huffing nitrous oxide in a Motel 6 with some stinky hippies, sever…"
TrumpMom- Text TRUMP to 88022 says"RT @TheRISEofROD: For the record... I wouldn't care if Trump got caught huffing nitrous oxide in a Motel 6 with some stinky hippies, sever…"
In The News
KETV Omaha reports"Affidavit: 20-year-old charged with killing teenager was told to stop pointing gun at people"
FOX 61 reports"Protest turns violent as community calls for shut-down of Waterbury motel following years of illegal activity"
KTLA reports"Man arrested on murder charge in deadly stabbing outside Motel 6 in Carson"
CN2 News reports"Rock Hill Police Respond Motel 6 Assault Where a Victim Was Stabbed"